Case 13.1 – Clint and Marilyn Conflict Analysis
Case Summary
The case concerns a workplace conflict between Clint, a supervisor, and Marilyn, a part-time employee. Marilyn is highly committed and responsible. Clint used Marilyn as a willing victim when he used her to resolve the situation by playing on her weaknesses: Case 13.1 – Clint and Marilyn Conflict Analysis.
He exaggerated her capabilities and failed to offer the support she required during the weekend (Corvette, 2007). The project could not be finished on time, and Clint blamed her for the failure.
Case Discussion Questions
Rules of Negotiation that Clint Broke
Clint violated various regulations of negotiation. One is that, according to him, he was manipulative instead of communicating openly. He lied about the expectations of the task as well as his availability. Second, he promised appreciation and support, which he never delivered.
Third, Clint showed a lack of good faith as he did not accept responsibility for the project’s failure but put it all on Marilyn (Compagnucci & Spigarelli, 2024). He also disregarded this concept of mutual benefit since he neglected his time off and prioritized fair delegation of tasks.
Rules of Negotiation that Marilyn Broke
Marilyn did not clarify what she was signing into. She failed to record a distinct understanding of what was expected, support access, and compensation for the additional workload. She created no terms and protection, thus exposing herself to unnecessary risk in the negotiation.
Assessing Whether Marilyn Can Still Recover from Her Mistakes
Marilyn can recover. She ought to have a record of what she has done and share her side of the story professionally with Clint or a superior authority. A communication mentor is needed to help her communicate better and educate her about her boundaries in future work (Dinnar et al., 2025).
Conclusion
The case highlights the importance of clarity, fairness, and transparency in negotiations in the workplace. It emphasizes the need to create conditions, check on support structures, and self-advocacy in dealing with conflicts and being used.
References
Compagnucci, L., & Spigarelli, F. (2024). Improving knowledge transfer and innovation services: A roadmap for knowledge transfer offices. Journal of Innovation & Knowledge, 9(4), 100577. https://doi.org/10.1016/j.jik.2024.100577
Corvette, B. A. B. (2007). Conflict management: A practical guide to developing negotiation strategies. Pearson Prentice Hall.
Dinnar, S., Susskind, L., Sibanda, L., & Olaleye, O. (2025). Negotiation backtable bots: Using GenAI to improve multiparty negotiation instruction. Negotiation Journal, 41, 19–65. https://doi.org/10.1162/ngtn_a_00015
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Question 
Read and answer the case study. The assignment is submitted to Turnitin. course textbook: Budjac Corvette, B. A. (2007). Conflict management: A practical guide to developing negotiation strategies. Upper Saddle River, NJ: Pearson Additional information: ISBN 9780131193239, Edition: 1st
Chapter Assignments:
You will be asked to complete assignments to demonstrate your understanding of the course content.
These do not need to be current, but they cannot be blogs or popular news sites. Each chapter assignment is worth 10 points, and grading rubrics can be found in the content area on D2L. The format for the chapter assignments are as follows:
- Provide a summary of the case or expectations of the assignment, if a readable case is available (Minimum 3 full sentences)
- Answer/expand each of the questions associated with the case (Should be more than one sentence. AVOID yes, no, or I agree as your only response)
- Provide a brief conclusion on how or why this could help you in understanding conflict management/
negotiations. - Provide two credible external sources in addition to the textbook
Case 13.1 – Clint and Marilyn Conflict Analysis
Case 13.1
Clint is Marilyn‘s supervisor. Marilyn is a dedicated part–time employee who is known for taking on responsibility. Clint joked with his colleague that he could trick Marilyn into completing a project for him so that he could take a long weekend. Clint told Marilyn that only she had the skills and conscientiousness to complete the project properly and on target and, further, that it would be a big favor to him if she would accept the challenge.
Marilyn agreed to do the project; however, when she could not reach Clint over the weekend to obtain additional explanation that was critical to completing the project, she left it incomplete. Clint placed full responsibility for the failure squarely on Marilyn who now feels that her stellar record has a big blemish. Marilyn is lamenting all this after giving up her entire weekend with no extra pay, to boot.
Case Discussion Questions
1. Which rules of negotiation did Clint break?
2. Which rules of negotiation did Marilyn break?
3. Can Marilyn still recover from her mistakes here? If so, how?