Care Coordination Presentation to Colleagues
Hello, and welcome to this presentation. This presentation is designed to give insights into hospital care coordination and the fundamental principles on which care coordination is grounded. During the discussion, we will outline approaches to foster care coordination within our healthcare teams by discussing the appropriate collaborative strategies, change management, the rationale for coordinated care plans, and the potential impacts of health policies on clinical outcomes and patient experiences. To begin with, the care coordination approach in healthcare has gained some recognition. The Agency for Healthcare Quality and Research (AHRQ) defines care coordination as a deliberate organization of care activities and information sharing among all healthcare professionals involved in the care process. The fundamental principle behind coordinated care is interdisciplinary collaboration. Our assignment writing help is at affordable prices to students of all academic levels and academic disciplines.
Strategies for Collaborating with Patients and their Families to achieve desired health outcomes
As mentioned, interdisciplinary collaboration is a fundamental principle in care coordination. Collaborative approaches are slowly gaining prominence in healthcare systems across the country. This is due to their superiority in addressing complex care needs. However, for nurses to play an active role in these collaborative paradigms, they must have an in-depth understanding of the effective strategies for collaboration. These strategies include effective communication, role interdependence, information sharing, accountability, cooperation, respect, and teamwork.
Effective communication between team members and between the patient and their caregivers and the demonstration of respect are integral in trans-cultural caring. Effective communication skills help nurses communicate better with their patients and provide culturally sensitive and competent care. The collaborative strategies outlined will also foster cultural competence between the team members, allowing information sharing and fostering teamwork and cooperation in care processes. Brooks et al. (2019) reinforce the significance of communication in transcultural care by asserting that culture-sensitive communication results in a more effective and satisfactory care process to cross-cultural patients. Demonstration of respect is also pivotal in enhancing interpersonal relationships between the team members and in trans-cultural care. Respecting patients’ beliefs and values fosters good patient-providers.
Aspects of Change Management that Directly Affect Elements of the Patient Experience Essential to the Provision of High-Quality, Patient-Centered Care
Providing high-quality care that optimizes clinical outcomes and enhances patient experiences is a fundamental nursing role. Several aspects of change management directly affect the elements of patient experiences essential to high-quality, patient-centered care. These include leadership, communication, and readiness of the organization. Effective leadership informs several aspects of patient experiences, such as ease of access to information, the efficiency of the caring processes, and better communication processes between the patients and their caregivers.
Communication is a very critical aspect of change management that influences patient experiences. Better communication between providers and their patients ensures that the patient’s needs are adequately met. The readiness of the organization to enhance patient experiences is another essential aspect of change management. To adequately address patients’ needs and enhance their experiences, healthcare providers must be ready to listen to them, grant them quality care, and access health information by educating them on specific aspects of their health and meeting their demands (Oben, 2020). Understanding patient experiences provides the groundwork for a patient-centered approach to care and quality care provision. Elements of patient experiences reveal the extent to which the patients receive care that meets their demands and is responsive to their preferences.
The Rationale for Coordinated Care Plans Based on Ethical Decision Making
Coordinated care plans usher in collaborative approaches to care operationalization and depart from fragmented care that traditionally characterized care operations. Care coordination plans bring in multiple healthcare professionals and tailor their activities to meet the needs of the patients. Ethical decision-making is integral to the clinical decision-making processes within these interdisciplinary healthcare teams. Ethical decision-making details the evaluation and selection of intervention alternatives per the ethical provisions. Consistently, ethical principles guide nurses’ decision-making and assist them in making ethically sound decisions.
The ethical approach in care employs principlism that requires nurses and other caregivers to assess clinical situations based on beneficence, non-maleficence, confidentiality, and justice principles. Healthcare decisions, in this regard, should be fair, maintain confidentiality, promote the welfare of the patients, and do no harm to them. The consequences of an ethical approach to care include high-quality care, better clinical outcomes, enhanced patient experiences, and better provider satisfaction.
Potential Impact of Specific Health Care Policy Provisions on Outcomes and Patient Experiences
Several policies have been developed to improve the quality of care provision and, subsequently, care outcomes. With technological advances in healthcare information and the innovation of electronic health records, policies that guide their use maintain significance in quality enhancement. The Health Information Technology for Economic and Clinical Health Act (HITECH) encouraged the adoption of electronic health records and other technologies by healthcare organizations and providers. EHR is a valuable information technology that has considerably enhanced all aspects of patient care, including patient safety and the effectiveness of care processes and fosters patient-centeredness, the efficiency of care provision, and enhanced communication processes between caregivers. Schopf et al. (2019) note that EHR’s integration into mainstream care provision is expected to have far-reaching benefits for patients and caregivers. This system enhances the hospital’s workflow, improves patient experiences, and optimizes clinical outcomes. These findings reinforce the need for policies that support such technologies.
Raise Awareness of the Nurse’s Vital Role in the Coordination and Continuum of Care
As nurse practitioners, we play a vital role in the coordination and continuum of care. Our roles in educating patients and their families, guiding patient preferences, providing care, and facilitating continuity of care make care coordination possible. According to Karam et al. (2021), nurses play a vital role in coordinating care and facilitating a continuum of care. These roles include increasing the frequency and intensity of nursing activities to the patients, participating in clinical decision-making processes and informing nursing processes required by the patient, home visits, using appropriate technologies to monitor the patients and communicate with them, and educating the patients at discharge on their mandate on health. These roles underline nursing significance in care coordination plans. As nurses, we should stand to be counted and establish our presence in interprofessional healthcare teams to ensure quality care provision and enhancement of clinical outcomes.
In conclusion, care coordination serves as a template for quality and patient-centered care approaches. This model employs collaborative paradigms to tailor healthcare professionals’ roles to the common goal of improving clinical outcomes and patient experiences. Adopting effective collaborative strategies fosters coordinative care. To better enhance patient experiences, aspects of change management in healthcare, such as leadership, may be enhanced and tailored toward understanding and improving patient experiences. Policies that promote quality care providers, such as those informing healthcare technologies, all play a role in this regard. As passionate nurses, we should all embrace coordinative care and collaborative approaches to maintain and observe the ethical obligation that requires us to do good to our patients.
References
Brooks, L., Manias, E., & Bloomer, M. (2019). Culturally sensitive communication in healthcare: A concept analysis. Collegian, 26(3), 383-391. https://doi.org/10.1016/j.colegn.2018.09.007
Karam, M., Chouinard, M., Poitras, M., Couturier, Y., Vedel, I., Grgurevic, N., & Hudon, C. (2021). Nursing Care Coordination for Patients with Complex Needs in Primary Healthcare: A Scoping Review. International Journal Of Integrated Care, 21(1), 16. https://doi.org/10.5334/ijic.5518
Oben, P. (2020). Understanding the Patient Experience: A Conceptual Framework. Journal Of Patient Experience, 7(6), 906-910. https://doi.org/10.1177/2374373520951672
Schopf, T., Nedrebø, B., Hufthammer, K., Daphu, I., & Lærum, H. (2019). How well does the electronic health record support the clinical tasks of hospital physicians? A survey of physicians at three Norwegian hospitals. BMC Health Services Research, 19(1). https://doi.org/10.1186/s12913-019-4763-0
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Question 
Develop a 20-minute presentation for nursing colleagues highlighting the fundamental principles of care coordination. Create a detailed narrative script for your presentation, approximately 4-5 pages in length, and record a video of your presentation.
Care Coordination Presentation to Colleagues
Introduction
Nurses have a powerful role in the coordination and continuum of care. All nurses must be cognizant of the care coordination process and how safety, ethics, policy, physiological, and cultural needs affect care and patient outcomes. As a nurse, care coordination is something that should always be considered. Nurses must be aware of factors that impact care coordination and of a continuum of care that utilizes community resources effectively and is part of an ethical framework that represents the professionalism of nurses. Understanding policy elements helps nurses coordinate care effectively.
This assessment provides an opportunity for you to educate your peers on the care coordination process. The assessment also requires you to address change management issues. You are encouraged to complete the Managing Change activity.
Completing course activities before submitting your first attempt has been shown to make the difference between basic and proficient assessments.
Preparation
Your nurse manager has been observing your effectiveness as a care coordinator and recognizes the importance of educating other staff nurses in care coordination. Consequently, she has asked you to develop a presentation for your colleagues on care coordination basics. By providing them with basic information about the care coordination process, you will assist them in taking on an expanded role in helping to manage the care coordination process and improve patient outcomes in your community care center.
To prepare for this assessment, identify key factors nurses must consider to effectively participate in the care coordination process.
You may also wish to:
Review the assessment instructions and scoring guide to ensure you understand the work you will be asked to complete.
Allow plenty of time to rehearse your presentation.
Recording Equipment Setup and Testing
Check that your recording equipment and software are working properly and that you know how to record and upload your presentation. You may use Kaltura (recommended) or similar software for your audio recording. A reference page is required. However, no PowerPoint presentation is required for this assessment.
If using Kaltura, refer to the Using Kaltura tutorial for directions on recording and uploading your video in the courseroom.
Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations.
Instructions
Complete the following:
Develop a video presentation for nursing colleagues highlighting the fundamental principles of care coordination. Include community resources, ethical issues, and policy issues that affect the coordination of care. To prepare, develop a detailed narrative script. The script will be submitted along with the video.
Note: You are not required to deliver your presentation.
Presentation Format and Length
Create a detailed narrative script for your video presentation, approximately 4–5 pages in length. Include a reference list at the end of the script.
Supporting Evidence
Cite 3–5 credible sources from peer-reviewed journals or professional industry publications to support your video. Include your source citations on a references page appended to your narrative script. Explore the resources about effective presentations as you prepare your assessment.
Grading Requirements
The requirements outlined below correspond to the grading criteria in the Care Coordination Presentation to Colleagues Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed.
Outline effective strategies for collaborating with patients and their families to achieve desired health outcomes.
Provide, for example, drug-specific educational interventions, cultural competence strategies.
Include evidence that you have to support your selected strategies.
Identify the aspects of change management that directly affect elements of the patient experience essential to the provision of high-quality, patient-centered care.
Explain the rationale for coordinated care plans based on ethical decision making.
Consider the reasonable implications and consequences of an ethical approach to care and any underlying assumptions that may influence decision making.
Identify the potential impact of specific health care policy provisions on outcomes and patient experiences.
What are the logical implications and consequences of relevant policy provisions?
What evidence do you have to support your conclusions?
Raise awareness of the nurse’s vital role in the coordination and continuum of care in a video-recorded presentation.
Fine tune the presentation to your audience.
Stay focused on key issues of import with respect to the effects of resources, ethics, and policy on the provision of high-quality, patient-centered care.
Adhere to presentation best practices.
Additional Requirements
Submit both your presentation video and script. The script should include a reference page. See Using Kaltura for more information about uploading multimedia files. You may submit the assessment only once, so be sure that both assessment deliverables are included.
Portfolio Prompt: Save your presentation to your ePortfolio. Submissions to the ePortfolio will be part of your final Capstone course.
Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:
Competency 2: Collaborate with patients and family to achieve desired outcomes.
Outline effective strategies for collaborating with patients and their families to achieve desired health outcomes.
Competency 3: Create a satisfying patient experience.
Identify the aspects of change management that directly affect elements of the patient experience essential to the provision of high-quality, patient-centered care.
Competency 4: Defend decisions based on the code of ethics for nursing.
Explain the rationale for coordinated care plans based on ethical decision making.
Competency 5: Explain how health care policies affect patient-centered care.
Identify the potential impact of specific health care policy provisions on outcomes and patient experiences.
Competency 6: Apply professional, scholarly communication strategies to lead patient-centered care.
Raise awareness of the nurse’s vital role in the coordination and continuum of care in a video-