Becoming a Phlebotomist
Professional skills such as emotional intelligence, effective communication, empathy and compassion, ethics and integrity, cultural competence, and teamwork are critical in healthcare. I intend to discuss these skills and their application in my career. I am currently studying to become a phlebotomist. A phlebotomist is an essential individual in the healthcare team responsible for drawing blood from donors or patients (National Health Service, 2022). This profession requires mastering clinical skills and working well with others to offer reassurance and comfort, particularly to patients who fear blood or needles.
In my interaction with others, I would have loved to be more knowledgeable of cultural competence and emotional intelligence. There are times that I have found myself making inappropriate comments or behaving inappropriately while with individuals from varying cultural backgrounds, as I lacked the knowledge and understanding of their different cultures. Therefore, learning more about this will help improve my future interactions.
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Emotional intelligence helps individuals improve by showing empathy and understanding to other people. Subsequently, this will help me, particularly in my interaction with patients afraid of needles. Empathy and compassion will help me treat clients with respect and understand their discomfort while offering them appropriate help. Effective communication is also essential as it will help me learn of such aspects as non-verbal communication that can help me recognize the emotions and behaviors of others, and, therefore, I will act appropriately while listening to them keenly, noting their fears. I will be working with individuals from varying backgrounds; thus, cultural competence will help me treat patients with the utmost respect regardless of cultural differences. As a phlebotomist, I will collaborate with other healthcare workers; therefore, teamwork is a crucial skill needed. Lastly, I need to abide by the codes used in healthcare and act with high integrity and ethics.
In summary, these skills will help me to become a better phlebotomist and enhance my professional and personal life as I apply them daily. Whereas all the skills are equally important, I am particularly interested in strengthening my cultural competence and emotional intelligence, which will help my interaction with patients and colleagues.
References
National Health Service. (2022). Phlebotomist. https://www.healthcareers.nhs.uk/explore-roles/wider-healthcare-team/roles-wider-healthcare-team/clinical-support-staff/phlebotomist
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Question 
Whether you are helping a client fill out their health insurance forms, working in a clinic with doctors and patients, educating patient families, or working with licensed providers, the six skills you will learn in this course will be frequently used in your job as a healthcare professional:
Becoming a Phlebotomist
*Emotional Intelligence is the ability to be aware of your own emotions and the emotions of others, understand them, and use that understanding to guide you in making the right decisions in a situation.
*Empathy and compassion are understanding how other people feel and wanting to help them.
*Effective Communication is understanding not only the words but also the meanings and emotions behind things being said.
*Cultural Competence is understanding the differences in cultural perspectives in different settings and being able to work with people with different cultural backgrounds.
*Teamwork is the ability to work with people collaboratively to achieve a common goal as a group.
*Ethics and integrity are the ability to be honest and fair and to operate using a moral code.
While reflecting on your best self, please answer the following questions:
1)What kind of healthcare do you want to go into? In what role?
2)You’ll learn a lot more about the skills above in this class, but based on the definitions above, can you think of times in your life where you would have liked to have had a better understanding of any of these? Which are you hoping to become better at?
3)How do you think these six skills will be applied to your job in healthcare?
Please Note: I’m studying to become a phlebotomist. That’s my role in the healthcare. Thank you
I’ve also attached an example of the paper format. Thank you