Apple Organizational Change
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| Organizational Change Chart | ||||||||
| Select We’llor in each category. | Notes (suggested action for improvement) | |||||||
| Vision: (Write the Vision of the organization. Rate the employee knowledge of the organizational Vision [1 – no knowledge, 5 – know it well].) | 1 | 2 | 3 | 4 | 5 | “To make the best products on earth and to leave the world better that we found it” Kotter’s (Include the organization’s sustainable practices) | ||
| MisKotter’srite the Mission of the organization. Rate the employee knowledge of the organizational Mission [1 – no knowledge, 5 – know it well].) | 1 | 2 | 3 | 4 | 5 | “To bring the best personal computing products and support to students, educators, designers, scientists, engineers, businesspersons and consumers in over 140 countries around the world.” (Include other Apple products rather than focusing on personal computing products and support) | ||
| Purpose: (Write the organization’s Purpose. Rate the employee’s knowledge of the Purpose [1 – no knowledge, 5 – know it well].) | 1 | 2 | 3 | 4 | 5 | To create the best user experience for customers through innovative services, software, and hardware. (Include a statement on enhancing sustainability) | ||
| Values: (List the organization’s values. Rate the employee’s knowledge of the organizational Values [1 – no knowledge, 5 – know it well].) | 1 | 2 | 3 | 4 | 5 | Diversity and inclusion Privacy Environmental protection Supplier responsibility Accessibility Education (Include values that enhance operational efficiency, such as accountability and integrity) |
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| Diversity: (List the types of diversity observed in the organization. Rate the organization’s overall diversity [ 1- no diverse at all, 5 – highly diverse].) | 1 | 2 | 3 | 4 | 5 | Gender diversity Racial diversity (Create a diversity and inclusion policy) |
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| Inclusion: (Rate the overall involvement of the diverse groups in all the decision-making and process for change [ 1- no involvement at all, 5 – highly involved]) | 1 | 2 | 3 | 4 | 5 | Everyone, irrespective of their gender, ethnic background, and other preferred characteristics, is involved in decision-making. (Create a cultural awareness training program to familiarize employees with different cultural values, practices, and beliefs for better collaboration in decision-making) |
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| Goal: (write the goal set for organizational change. Rate the overall goal accomplishment [ 1 failed to meet the goal, 5 – completed the goal] ) | 1 | 2 | 3 | 4 | 5 | To use lean manufacturing to reduce waste and enhance sustainability | ||
| Strategy: (list the strategies followed to implement the organizational change. Rate the overall effectiveness of these strategies [ 1 – inferior strategies, five very successful strategies] ) | 1 | 2 | 3 | 4 | 5 | Identifying improvement areas Defining value Value map streaming Creating a manufacturing schedule Setting milestones Setting key performance indicators |
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| Communication: (list the communication means used to communicate organizational change and change progress. Rate the overall communication effectiveness in the organization [ 1 – abysmal communication, 5 very successful communication] ) | 1 | 2 | 3 | 4 | 5 | Internal Memo |
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| Considering the above goal for organizational change and the existing organizational culture, rate Kotter’s 8-Steps to Change on a scale of 1 (did not observe) to 5 (highly regarded) during the implemented process |
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| Kotter’s 8 Steps to Change | Select one for each Step | Notes (suggested action for improving the process) | ||||||
| 1 | Step One | Create Urgency | 1 | 2 | 3 | 4 | 5 | Send follow-up emails to initiate customer feedback and emphasize the urgency of the change. |
| 2 | Step Two | Form a Powerful Coalition | 1 | 2 | 3 | 4 | 5 | Appoint an employee representative to present employee concerns and feedback in the change initiation process. |
| 3 | Step Three | Create a Vision for Change | 1 | 2 | 3 | 4 | 5 | Request employees to give feedback on the clarity of the Vision for the proposed change. |
| 4 | Step Four | Communicate the Vision | 1 | 2 | 3 | 4 | 5 | Create an internal memo informing employees about the change and email them with details such as its Purpose, importance, and how it will be implemented. |
| 5 | Step Five | Remove Obstacles | 1 | 2 | 3 | 4 | 5 | Create an open channel of communication between managers and employees. |
| 6 | Step Six | Create Short-Term Wins | 1 | 2 | 3 | 4 | 5 | Reward employees who align their behavior with the proposed change. |
| 7 | Step Seven | Build on the Change | 1 | 2 | 3 | 4 | 5 | Encourage employees to give suggestions on how the change can be improved. |
| 8 | Step Eight | Anchor the Changes in Corporate Corporate Culture | 1 | 2 | 3 | 4 | 5 | Align organizational practices with the proposed change. |
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Question 
The company I would like to use for this assignment is Apple.
Assignment Content
Apple Organizational Change
To prepare for the Week 2 Assessment, consider a past or current professional experience where a culture change was needed.
Using the Organizational Change Chart, outline information about the experience and organization following Kotter’s 8-Step to Change Model as a guiding line.
Kotter’s 8-Step Change Model
Step One: Create Urgency.
Step Two: Form a Powerful Coalition.
Step Three: Create a Vision for Change.
Step Four: Communicate the Vision.
Step Five: Remove Obstacles.
Step Six: Create Short-Term Wins.
Step Seven: Build on the Change.
Step Eight: Anchor the Changes in Corporate Culture.